Frequently Asked Questions
Everything you need to know about your Slide Jewels experience.
What materials are Slide Jewels made of?
Our jewelry is crafted using high-quality materials including 18k gold plating, sterling silver, and premium stainless steel to ensure durability and a lasting shine.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless defective.
Will your jewelry tarnish or turn my skin green?
No, we use hypoallergenic metals and high-grade protective coatings to prevent oxidation and skin irritation, making our pieces safe for sensitive skin.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes and lotions, and store them in the provided Slide Jewels pouch when not in use.
Do you offer a warranty on your products?
Yes, every purchase is backed by a 6-month limited warranty that covers manufacturing defects and plating issues.